As frequent as disagreement is to everyday conversation, this speech act is rarely present in the foreign/second/other language (L2) classrooms. Disagreement is a complex, multidirectional, and multifunctional act that is mostly, but not always negative, and can be used to strengthen relationships (Sifianou, 2012). It is extremely important to know how to disagree in an appropriate way to create and maintain relationships, however, language learners (LLs) in a classroom almost never have the opportunity to disagree with the teacher, and disagreement with peers is framed as part of interactional activities without the interactional work needed in real life. Technology, and in particular social networks, can provide a space for students to practice this speech act in an authentic manner by engaging in interaction with other speakers of the language remotely (e.g., Dutceac Segesten et al., 2020; Langlotz & Locher, 2012; Shum & Lee, 2013).
This study investigates how disagreement developed in the language of beginner learners of Spanish in the U.S. engaged in interaction with other speakers of Spanish through social media. Data from 3 different groups of beginner Spanish learners following the same language curriculum (which did not include any pragmatic teaching) was collected. Group 1 engaged in Facebook interaction among themselves, Group 2 engage in Facebook with native speakers, and Group 3, the Control group, engaged individually in other technology-mediated activities. Data was collected through a pre and post DCT (discourse completion test) to assess quantitatively (length and amount of disagreement) and qualitatively (pragmatic strategies used) gains in the development of their ability to produce disagreement. In addition, longitudinal data (6 weeks) of the interaction between the LLs and Spanish speakers discussing a variety of provocative topics and situations was investigated using sequential analysis to identify the learners' and expert speakers' use of disagreement and to explore whether there was any development on the LLs' use of disagreement. The presentation will discuss the results, which show a clear difference between the groups that participated in Facebook and the control group and will address the large variety of patterns of development and pragmatic strategies used. Finally, pedagogical choices to enhance the learning of this speech act through social media will be suggested and discussed.
References cited:
Cordella, M. (1996). Confrontational style in arguments: Pragmatics and teaching outlook. Language, Culture, and Curriculum, 9, 148–162.
Dutceac Segesten, A., Bossetta, M., Holmberg, N., & Niehorster, D. (2020). The cueing power of comments on social media: How disagreement in Facebook comments affects user engagement with news. Information, Communication & Society, 1–20.
https://doi.org/10.1080/1369118X.2020.1850836Langlotz, A., & Locher, M. A. (2012). Ways of communicating emotional stance in online disagreements. Journal of Pragmatics, 44(12), 1591–1606.
Sifianou, M. (2012). Disagreements, face and politeness. Journal of Pragmatics, 44(12), 1554–1564.
Shum, W., & Lee, C. (2013). (Im)politeness and disagreement in two Hong Kong Internet discussion forums. Journal of Pragmatics, 50(1), 52–83.